information

flight safety
Safety is our top priority. We are happy to answer any individual questions passengers may have. We are also happy to help with any fear of flying. All flights are commercial flights and are subject to the guidelines of the aviation safety authorities.

money back guarantee
If your flight does not take place as planned, we will refund the amount minus a processing fee.

voucher validity
The voucher value can be used at any time for a longer flight time and all offers. After the 1-year validity period (price guarantee) has expired, the voucher can still be used as a voucher.

Delivery
Email free (order by phone), letter shipping CHF 5.-. Parcel shipping CHF 10.-.

Fast delivery
Orders placed before 4 p.m. will be delivered the same day by email or post.

vouchers / flight tickets
The voucher or flight ticket can be credited to another flight or location at any time.

flying season
All year round, weather permitting.

routes
The route may vary depending on the weather and the wishes of the passengers. For an exclusive flight, the route can be discussed directly on site with the pilot.

appointment scheduling
Single seat in group flights: Location dependent
Exclusive flights: Flight route and timing of your choice - on request.
In case of bad weather, the flight will be postponed and the voucher/flight ticket will not expire. In general, postponements must be expected.

equipment and clothing
- Comfortable clothing appropriate to the weather and season
- Don't forget your camera
- Possibly sunglasses

Please consult us or your doctor if
- People over 95 kg
- pregnant women after the 20th week
- People with heart problems or a pacemaker

Information Flying yourself / Trial flights

Sequence
Times are pure flight time (start to engine shutdown).
The main purpose of a trial flight is to get to know the aircraft. Before the flight, you will receive a 15-30 minute theoretical briefing directly on the helicopter, after which you will pilot the helicopter together with a professional flight instructor.

appointment scheduling
Flying yourself / trial flights can always be booked from Monday to Saturday, helicopter pilot for 1 day from Monday to Friday. Training flights are not permitted on Sundays and public holidays.
In case of bad weather, the flight will be postponed and the voucher/flight ticket will not expire. In general, postponements must be expected.

Please consult us or your doctor if
- People over 95 kg
- pregnant women after the 20th week
- People with heart problems or a pacemaker
- People with physical or mental disabilities

Information Glacier Landing
The glacier landing is made on a mountain landing site. It is possible that a glacier landing cannot be carried out at short notice due to safety-related issues (wind, temperatures, weight, etc.); the pilot alone is responsible for this. An alternative landing at a restaurant is being considered.
Please note the maximum weight of passengers for each helicopter:

Jet Ranger max. 4 people, passenger weight 220 kg

EC120 max. 4 people, passenger weight 290 kg
Ecureuil max. 5 people, passenger weight 375 kg
Bell 407 max. 6 people, passenger weight 450 kg